Real-time voice translation for HubSpot.
Taiwa translates live HubSpot calls in real time, across Sales Hub and Service Hub, without leaving the call console.
Bring your own DeepL, OpenAI or Gemini key. Every account starts with 60 minutes free.
Inside HubSpot, in both directions.
Taiwa runs in the HubSpot call console, across Sales Hub and Service Hub. Both call legs are translated — your rep or agent hears the other person in their own language, and the other way round.
It works with the calling you already have set up in HubSpot. Your call logging, associations and reporting keep working exactly as before — Taiwa adds translation on top, it does not replace the calling.
Whether it is a sales call in Sales Hub or a support call in Service Hub, the setup is the same: install the extension, sign in, pick the languages.
How it works on HubSpot
- 1
The call arrives in HubSpot as it does now — Taiwa doesn't touch your routing.
- 2
The extension reads both sides of the call in the agent's browser. Nothing is uploaded to us.
- 3
Audio streams to your translation supplier over an encrypted connection and comes back translated — with the transcript.
37 languages, any pair
Not only to and from English. Set the agent's language and the customer's separately, and both sides of the call are translated.
The languages →Two suppliers, two invoices
You bring your own key — DeepL, OpenAI or Google Gemini — and that supplier bills you for the translation. We charge £2 per active user a month, £150 minimum, with no minute charges from us. An active user is someone who actually translated something that month. Every account starts with 60 minutes free on our key.
See the pricing →Questions
- Does Taiwa work in both HubSpot Sales Hub and Service Hub?
- Yes. Taiwa runs in the HubSpot call console across both Sales Hub and Service Hub, and translates both call legs.
- Does it change how calls are logged in HubSpot?
- No. Call logging, associations and reporting continue as normal. Taiwa adds real-time translation on top of the call.
- Is it a HubSpot app or a browser extension?
- A browser extension that runs in the HubSpot call console. There is nothing to migrate.
- Which languages does Taiwa translate?
- 37 languages — among them English, German, French, Spanish, Italian, Dutch, Polish, Portuguese, Russian, Japanese, Korean, Chinese, Swedish, Arabic, Hindi and Turkish — in any pair, not only to and from English. That is the DeepL Voice list. On an OpenAI or Gemini key, that supplier's own list applies.
- What does it cost?
- Two bills. You bring your own key from DeepL, OpenAI or Google Gemini, and that supplier charges you for the translation — on DeepL, roughly €6 an hour of call on a committed agreement. We charge £2 per active user a month, £150 minimum, for the platform, with no minute charges. Every new account starts with 60 minutes free on our own key so you can try it before either contract exists.
- Is the translation accurate?
- The translation comes from the engine you choose — DeepL, OpenAI or Google Gemini. We don't reproduce any supplier's accuracy figures here — the honest test is to try it on your own calls, in your languages. Taiwa is not a substitute for a certified human interpreter, and it is not for regulated calls (medical, legal, safeguarding or financial advice).
Try it on your own HubSpot calls.
Work out what it would cost and save first. Then request early access — your first 60 minutes are free, and we set the account up with you.